How to Deal With Unordered Merchandise

According to the FDA, it is illegal to send merchandise that has not been ordered or to bill the consumer for such merchandise. In short, if you didn't order it, it's a gift."


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Step1
Check with everyone in your household to be sure that no one actually ordered the item without your knowledge.


Step2
Keep it! You are under no obligation to either pay for or return the item.


Step3
Send a letter by certified mail to the company, reporting that you did not order the item and that you intend to keep it. This may be helpful in assuring that you don't receive future merchandise or bills.


Step4
Ignore any invoices that you receive from the company regarding the item in question.





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